The Oakleaf

As a community bank, we’re dedicated to supporting businesses impacted by the COVID-19 pandemic. In addition to providing loan programs, we can help businesses hold on to the resources they have through services that help prevent fraud.  This is especially important now, when companies are operating with reduced staff, many of whom are working remotely. It’s a time when businesses are especially vulnerable to fraud. In fact, industry experts predict there will be an “explosion” of business and consumer fraud in the coming years.

As your community bank, we continue to be here for you as we work hard to rebuild our communities, together. I wanted to take the time to give you a brief update about our plans for reopening our bank lobbies.

Financial decisions can feel complex and hard even under normal circumstances. If the current market volatility has you questioning what are the “right” actions you should take now, you are not alone. Here are five concrete ways for you to jumpstart your financial wellness in the wake of the novel coronavirus. 

• First contact your bank
• Next, go to the Federal Trade Commission’s website and complete the ID theft affidavit
• File a report with your local police
• Check your credit report. 

April is community banking month, a time when we traditionally celebrate what we believe makes our bank unique - our community focused approach and personalized experience. During more normal times, you would see our team out at volunteer events, serving on boards, and joining in at community events. This is what makes working with a local bank so unique – your banking partners are right here in the community alongside you as you go about your day. During the COVID-19 pandemic, our ability to do what we love has changed. We are all learning new ways for us to stay connected. But we remain focused on what matters most to us – the health and welfare of the communities that we are proud to be a part of.

We know the COVID-19 pandemic has affected each of us in various ways. A lot of people are struggling in our communities and we, as a team, are doing what we can to help get our customers through these trying financial times. But many hands make light work and we are in this together. Please consider the following suggestions to help our community through this time.

We’re all experiencing a time of tremendous stress, uncertainty and isolation. And that means it’s a good time to protect yourself from scammers who may try to use the current environment to obtain your money and sensitive information.

As community bankers, we care about our customers and want to make their lives better. So, since my expertise is financial fraud, I want to share the following tips on how to prevent being defrauded during this difficult time.

Hi, I’m Jerry Klein, President and CEO of Tompkins Mahopac Bank.

Didn’t make a resolution yet? How about making one that’s easy to keep, with Digital Wallet?! With our Tompkins Debit MasterCard now compatible with Apple Pay and Google Pay, it’s easier than ever to take advantage of its convenient features and the security it offers.

The New Year is a time for resolutions. A time to commit. A time to make a change.

With the largest shopping day of the year looming, and the holiday season about to be in full swing, we wanted to share with you some tips to help protect your assets, keeping your spirits bright along the way!  Thanks to our partners from our Information Security Team for helping compile this important guide to protecting yourself from holiday shopping scams.